Introduction

When it comes to pharmacogenetic (PGx) testing, the provider’s intent is simple: identify the right medication for the patient based on their genetic profile. But the path to achieving that goal can vary dramatically depending on the lab you choose.

If you’ve ever ordered a PGx test through an insurance-based lab, you may have encountered frustrating roadblocks—unclear billing, delayed results, incomplete reports, or denied coverage that surprises the patient after the fact.

At ClarityX®, we believe that precision medicine should be accessible, transparent, and patient-centered. That’s why we built an experience that addresses the common challenges of insurance-based testing and puts control back in the provider’s hands.

The Hidden Cost of “Covered by Insurance”

While insurance-based labs often market themselves as a “covered” option, the reality can be more complex:

Challenge

Insurance Labs

ClarityX®

Billing Clarity

Patients often receive unexpected bills (up to $1,000+)

Simple, transparent self-pay pricing

Authorization Hurdles

Prior authorizations required, delaying care

No insurance approvals needed

Turnaround Time

Can take 3-4 weeks depending on coverage issues

7 day average turnaround

Report Quality

Often dense, inconsistent, or missing drug categories

Provider-friendly reports with actionable tiers

Support

Limited clinical support or follow-up guidance

Dedicated pharmacist consults included

Deliver better patient outcomes with ClarityX®
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A More Streamlined Workflow with ClarityX

ClarityX® simplifies the entire PGx workflow:

  1. No Insurance Involvement
    We operate on a direct-pay model with no hidden fees and only transparent charges. This ensures faster access to results and eliminates reimbursement uncertainty.
  2. Concierge Support for Healthcare Providers
    Pharmacist result consultation with your medical team is included with each report. Our team is available to support every step of the journey.
  3. Reports Designed for Action
    We deliver clear, clinically actionable reports that highlight drug-gene interactions and categorize medications based on pharmacogenetic compatibility, so you can make informed decisions quickly.
  4. Fast Turnaround, Every Time
    Our average turnaround time is 5-7 business days from lab receipt—regardless of patient coverage, demographics, or diagnosis.

Why Providers Are Making the Switch

We’ve worked with providers who initially relied on insurance-based PGx testing but ultimately made the switch to ClarityX®. Why?

“My patients were blindsided by lab bills from insurance labs. ClarityX’s pricing transparency and pharmacist access have completely changed the experience—for both me and my patients.”
— MD, Florida-based psychiatry clinic

“The ClarityX report is the first one I’ve received that I didn’t have to interpret like a scientist. It’s laid out exactly how I think clinically.”
— NP, Concierge Healthcare Clinic Owner

The Clinical Outcome Is What Matters

At the end of the day, PGx testing is about delivering better outcomes. When administrative barriers get in the way, patient care suffers. ClarityX® ensures that clinical insight isn’t delayed by insurance bureaucracy or billing surprises.

Summary: ClarityX vs. Insurance-Based Labs

Feature

ClarityX

Insurance Lab

Transparent pricing

✅

❌

Fast, consistent turnaround

✅

❌

Frictionless ordering, no prior auth

✅

❌

Actionable, provider-friendly report

✅

❌

Dedicated pharmacist support

✅

❌

Improved patient satisfaction

✅

❌

Give Your Patients the Clarity They Deserve

If you’ve struggled with inconsistent lab services, delayed care, or confused patients from insurance-based PGx testing, it’s time to make the switch.

ClarityX empowers providers with clear insights, fast turnaround, and the confidence to prescribe with precision.