Frequently Asked Questions

The ClarityX test covers 275+ of the most commonly prescribed medications. Including the following therapeutic areas: See complete medication directory

Psychiatry, Cardiology, Pain Management, Endocrinology, Gastroenterology, Gynecology, Immunology, Infectious Disease, Neurology, Oncology, Ophthalmology, Otolaryngology, Pulmonology, Rheumatology, Urology, & Steroids.

The ClarityX Medication Response test helps you understand how your DNA can impact your medications. The ClarityX test helps your doctor prescribe a more genetically optimal medication to avoid medications that may cause side effects or be less likely to work.

Click the get started button on the home page or by calling in and speaking with one of our qualified specialists.

No. ClarityX works with a network of physicians licensed in all 50 states to review and authorize your ClarityX test.

Once we have received your sample at the lab, it takes approximately 7-10 business days to complete the review and analysis.

Your DNA saliva sample is strictly used to process your results. We do not keep or store the sample you provide. Once your results are generated your saliva sample is destroyed.

Customer Support is available 9am – 5pm EST Monday – Friday at (800) 921-8957

ClarityX does not accept health insurance. Insurance can be very tricky, some insurance companies may cover pharmacogenetic testing only if you have a specific diagnosis and are taking certain prescription medications. Most insurances may deny claims and patients may be stuck with high out-of-pocket costs. ClarityX strives to make testing accessible to everyone.

One of our clinical pharmacists certified in pharmacogenomics will review the results with your doctor to ensure proper implementation of the findings in your report.

Yes. You should be able to use funds set aside in either a Flexible Spending Account (FSA) or Health Savings Account (HSA) to get reimbursed for the cost of your ClarityX test.

Yes! You can purchase a ClarityX test for someone else or your child. When they receive the ClarityX test they will activate their test kit online on our website. If the individual taking the test is a minor, a parent or guardian is required to give consent before completing the activation process.

Once your test kit has shipped back to us, you can log into your patient portal on our website and track the status of your sample.

ClarityX has one of the most comprehensive reports available. If the medication you take is not on our report it’s because there is not enough clinical evidence to show that genetic variants are identified. We only incorporate the most up to date clinical guidance from key scientific and governing organizations including Clinical Pharmacogenetics Implementation Consortium (CPIC) and the Federal Drug Administration (FDA).

We believe that everyone should take the ClarityX test before taking any kind of prescription medications. In the event you are prescribed medication in the future you can share the results with your treating provider to ensure you are prescribed the right medication at the optimal dose based on your DNA.

ClarityX testing is currently available to US & Canadian residents only.

The Mindwell® and Max Rx® tests are designed specifically for pharmacogenetic analysis and are processed on a different platform than the one used for Thrive™ and Clear™. As a result, these tests require separate orders to ensure accurate analysis tailored to each product.