Introduction
Pharmacogenetic (PGx) testing delivers powerful insights—but interpreting those insights and translating them into patient care decisions can sometimes raise some questions, especially for providers new to PGx.
At ClarityX®, we believe clinical support shouldn’t end when the report is delivered. That’s why every provider who orders a ClarityX® PGx test has access to our team of clinical pharmacists for result interpretation, education, and provider-to-provider consultation.
In this edition of Clinical Insights, we highlight how our pharmacist team helps bridge the gap between genetic results and prescribing confidence.
Why Pharmacist Support Matters
While ClarityX® PGx reports are structured to be provider-friendly and actionable, the value of real-time clinical dialogue can’t be overstated. Providers may want support in scenarios such as:
- Navigating gene-drug interactions with CPIC & FDA guidelines
- Interpreting unexpected findings
- Confirming medication alternatives based on metabolizer status
- Discussing adjustments in therapy or titration
- Understanding how PGx fits into a broader clinical picture
Our licensed pharmacist team are trained in pharmacogenomics and available to assist with all these scenarios and more.
What a Pharmacist Consult Looks Like
After you receive a PGx report, you can request a consult directly through the ClarityX® portal or by contacting our provider support team. Here’s what to expect:
- Direct provider-to-pharmacist discussion (Video through Secured Link)
- Case-based support: We focus on your patient’s specific report and clinical picture
- Timely access: Most consults are scheduled within 24–48 hours
- Collaborative approach: We support, not replace, your clinical judgment
These consults are designed to save time and help providers feel more confident integrating PGx into their everyday care—especially when starting out.
Building Confidence Over Time
Many providers begin by relying on pharmacist consults regularly—and over time, as they gain comfort with interpreting ClarityX® reports, they use consults more selectively. Either way, our support remains available when it’s needed.
For new providers or teams incorporating PGx into their workflow, pharmacist engagement can also serve as a valuable training opportunity. This ensures PGx implementation is not only accurate but scalable within your organization.
What Providers Are Saying
“Having access to a pharmacist who could walk me through my first few cases made all the difference. I wasn’t just handed a report—I had a clinical partner.”
— Psychiatric Nurse Practitioner, Texas
“I’ve worked with several labs, but ClarityX is the first that actually supported me with a real conversation about the result. That’s what makes this feel like a long-term tool.”
— Internal Medicine Physician, Michigan
The ClarityX® Difference
With ClarityX®, you’re not just ordering a test—you’re gaining a clinical resource. Pharmacist consults are:
- Included with every test at no extra cost
- Optional, but readily available
- Tailored to your workflow and clinical preferences
- Designed to increase provider confidence and support safer, more effective prescribing
Bottom Line
Pharmacogenetics is a powerful tool—but like any tool, its value depends on how well it’s used. With ClarityX® pharmacist support, providers are never left to interpret results alone.
Have a question about a recent report? Need help with your next case? Our pharmacists are here to help.
